TurnQuest GIS

Course Title:TurnQuest General Insurance System (GIS) Training

Course Description:

This course is designed to equip learners with the essential skills and knowledge required to effectively implement and utilize the TurnQuest General Insurance system (GIS). General Insurance systems are sophisticated tools that streamline various processes including policy management, claims processing, underwriting,and financial reporting. This training program focuses on empowering learners to navigate the GIS system confidently, ensuring they understand the system’s features and functionalities to enhance productivity and accuracy in their daily tasks.

Course Objectives:

• Understand the purpose and benefits of the GIS systems.

• Familiarize with the key modules and components of the GIS system.

• Learn how to navigate the GIS system interface, including menus, dashboards, and search functionalities.

• Master the use of forms, data entry fields, and drop down menus for efficient data input.

• Explore the process of creating, editing, and renewing insurance policies within the GIS system.

• Gain proficiency in entering and processing insurance claims, including documentation requirements and approval workflows, how to track claim status and update information.

• Understand the underwriting guidelines and parameters incorporated into the system and assist underwriters by inputting and validating relevant data for policy evaluation.

• Learn how to record financial transactions, including premium payments, refunds, and commissions,ensuring accuracy and compliance with financial regulations.

• Explore the GIS system’s reporting tools to generate standard reports related to policies,claims, financial transactions, and customer data.

• Understand the importance of user authentication and access control within the GIS system.

• Learn how to troubleshoot common issues encountered during system usage. Understand how to seek technical support and effectively communicate problems to the IT

Assessment Methods:

• Hands-on Exercises: Engage in practical exercises simulating real-life scenarios to reinforce understanding of GIS system tasks.

• Quizzes and Assessments: Periodic quizzes to assess knowledge retention and understanding of specific GIS functionalities.

• Final Assessment: A comprehensive final assessment evaluating the overall proficiency in using the GIS system, including policy management, claims processing, and financial transactions.

Upon completion of this course, end users will be proficient in implementing, utilizing and supporting the TurnQuest GIS system, ensuring accurate and efficient handling of insurance policies, claims,and financial transactions.