Course Summaries

Course Types

Introduction Courses

These are brief self-study courses that a learner completes online to build their domain knowledge and business understanding (Insurance and finance)

Upon completion of this course, the learner will be able to:

• Gain understanding of the insurance industry or domain

• Be familiar with the terminology, concepts and processes relevant to the domain

• Understand the fundamental concepts, principles and business rules that govern the day-to-day operations of insurance business.

Role: All Employees

Duration: Typically lasts for about 1  - 2 days depending on the role

w

Overview Courses

This are brief self-study courses that a learner completes online to gain a high-level understanding of TurnQuest Products and Services and roles involved in supporting the products

Upon completion of this course, the learner will be able to:

• Describe the features available in the various TurnQuest products

• Describe the common types of integrations between the various TurnQuest products and common third-party products.

Role: Business Analysts, UI/UX, PO/PM, Engineers (Dev), QA

Duration: Typically lasts for about 1 - 2 weeks depending on the role

W

Fundamental Courses

Fundamentals courses provide critical platform-level training and knowledge of the technology stack and best practices for analyzing requirements, configuring front-end functionality, and integrating TurnQuest products.

Upon completion of this course, the learner will be able to:

• Complete end-user tasks using the base application

• Describe the configuration options in the product

• Have a basic understanding of functional requirements

Role: Business Analysis, Engineers (Dev), QA, UI/UX

Duration: Typically lasts for about 3 - 6 months day depending on the product and role

Course Descriptions

• TurnQuest General Insurance System (GIS)

• TurnQuest Individual Life Insurance System(LMS)

• TurnQuest Financial Management System (FMS)

• TurnQuest Customer Relationship Management (CRM)

• TurnQuest Database and System Admin (DBS)

• TurnQuest Application Support (SUPPORT)

• Bancassurance System (BANCA)