TurnQuest LMS

Course Title: TurnQuest Life Insurance System (LMS) Training

Course Description:

This course is designed to equip learners with the essential skills and knowledge required to effectively implement and utilize the TurnQuest Life Insurance system (LMS).  Participants will be trained on modules specific to the LMS system such as quotations, underwriting, policy administration and claims management. The course aims to enhance user understanding of the various features and functionalities to boost their efficiency, accuracy, and confidence in utilizing the LMS systems for various tasks in the life insurance domain.

Course Objectives:

• Understand the purpose and significance of the TurnQuest LMS systems.

• Familiarize with the specific modules and features of the LMS system

• Master the navigation of the TurnQuest LMS system interface, including menus, dashboards, and search functionalities.

• Learn to use forms, data entry fields,and templates for efficient and accurate data input.

• Gain expertise in creating, managing,and updating life insurance policies within the LMS system.

• Understand policy configurations,premium calculations, and policy document generation.

• Learn the underwriting guidelines integrated into the TurnQuest LMS system. And, assist underwriters by in putting and validating relevant data for policy evaluation and risk assessment.

• Proficiently handle life insurance claims within the TurnQuest system, including claim registration,documentation, and processing.

• Understand the claims approval workflow and documentation requirements.

• Record financial transactions related to premium payments, policy renewals, and commissions accurately.

• Learn to calculate and manage agent commissions and payouts using the LMS system.

• Understand regulatory requirements related to life insurance operations. Generate compliance reports and ensure accurate record-keeping for regulatory purposes.

• Understand user access controls and data encryption within the LMS system.

Develop skills to troubleshoot common issues encountered during LMS system usage.

Communicate effectively with the IT support team to resolve technical problems.

Assessment Methods:

• Hands-on Exercises: Engage in practical exercises simulating real-life scenarios to reinforce understanding of TurnQuest LMS system tasks.

• Quizzes and Assessments: Periodic quizzes to assess knowledge retention and understanding of specific TurnQuest LMS functionalities.

• Final Assessment: A comprehensive final assessment evaluating the overall proficiency in using the TurnQuest LMS system, including policy management, claims processing, and financial transactions.

Upon completion of this course, end users will be proficient in implementing,utilizing and supporting the TurnQuest LMS system, ensuring accurate and efficient handling of insurance policies, claims, and financial transactions.